RV Rental FAQ

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Yes. We love first time renters and we are excited to help! On your departure day you will get a hands on demonstration of everything your RV has to offer as well as operational and driving tips. Some Rentals will also have YouTube videos to view the rentals along with product videos. If this is the first time renting and want an intens

Yes we can provide insurance for every RV rental. By default we will automatically add the cost of insurance to your quote. Our default insurance covers full comprehensive and collision coverage for the RV less a $500 - $1500 deductible per claim. The default insurance also gives state minimum liability coverage with no deductible. You have the option to purchase additional liability insurance up to $1 million. We are here to help so any questions, just give a call, email or chat feature here on this website. 

You must have one seatbelt for every passenger (adult, child or infant) in the RV. The same seatbelt requirements of a passenger car apply to the RV. You can find the number of seatbelts of each RV in the Vehicle Description section of each individual RV page. All infants and children must be appropriately place in a car seat or booster restraint system. If you will be traveling with a car seat passenger we do recommend only renting a RV with forward facing seatbelts in the rear. Some of the RVs have side facing couches only in the rear which are the least safe for car seat/booster travel. 

Not Available.

RV renting is by the night just like your campground or when you book a hotel room. Your RV will be ready for you between 3-4pm on your first night – just like checking into a hotel room. You need to return it to us the morning after your last night and no later than 11am – just like checking out of your hotel. We do offer early pick up and late return time for an extra fee if available. We cannot offer an early pick up if your RV selected is out on rent the night before your departure as the prior renter would need to return by 11am and the RV would take us 4-5 hours to prep, sanitize and inspect for your departure. You will find us very flexible on times as long as it doesn’t interfere with another customer’s vacation. In the peak summer months and holiday periods we do sell out and most days are booked so it’s very hard for us to accommodate early pick up and late returns. If you feel you will need the extra time to drive or pack/unpack, it is best to book the appropriate number of nights you will need. You will also get the extra miles with extra nights as well which can offset extra mileage costs. 

Departure times are between 3-4pm Tuesday-Friday. We are closed on the weekends. Please select your desired time during the reservation process. Plan for up to 15-60 mins for your departure walk through at your pick up. If you would like an earlier time, it maybe available, but not guaranteed as your RV maybe out on rent the night before your departure day. Fee for early departure (guaranteed one week out) is $50-$100 depending on the rental type. Campervans $50 and Motorhomes $100. We will confirm all departure appointments 1 week prior to your departure date and add the $50-$100 Fee to your reservation if applicable. 

Return times is 9am-10am Monday-Thursday. We are closed on the weekends. Plan for up to 15mins for your return walk through. If you would like a later time, it may be available, but not guaranteed as your RV maybe going out on rent that same night. Fee for late return (guaranteed one week out) is $50-$100 depending on the rental type. Campervans $50 and Motorhomes $100. We will confirm all return times 1 week prior to your return date or upon departure and add the $50-$100 Fee to your reservation if late return time is available. 

We do require a 50% down payment to confirm a reservation. You can inquire by phone or view availability online to see if a particular unit is available for your dates but to fully reserve, block out and confirm the RV for your trip we do require the down payment amount. The balance due on your reservation is charged out 45 days prior to your trip. Any additional last minute incidentals or rentals add-on requests will be charged at the time of request. Your Refundable Security Damage Deposit will be charged 3 days prior to departure and held on your behalf by the card processor. The refundable security damage deposit is between $1000 (campervans) and up to $1500 for an RV but no less than your insurance damage deductible. 

When you make a reservation, that rental unit is now unavailable to other renters. The amount refunded when you cancel, therefore, depends on how close it is to your Departure Date. - If your Departure Date is less than 45 days away when you cancel - you’ll forfeit the full reservation cost - If your Departure Date is 45-90 days away when you cancel - you’ll forfeit your reservation deposit (50% of reservation cost) - If your Departure Date is more than 90 days away when you cancel - you’ll only forfeit a $100 administrative fee and the credit card transaction fees, we’ll refund the rest. - Regardless of Departure Date, if you cancel within 24 hours of making your reservation, you’ll receive a full refund. - If you purchase the Free Cancellation waiver at checkout you may cancel at any time & receive a full refund minus a $100 administrative fee and the credit card transaction fees, we’ll refund the rest. Please allow 7 days to process any refund. 

 Minimum age to drive is 25. You must possess a valid driver’s license and pass a simple DMV check and and a drivers verification process conducted by the RV Rental Supplemental Insurance. International driver’s are welcome with a valid passport, driver’s license from your country and an International Driver’s Permit (available online) if your native license is not in English. 

We have a 3 night minimum during normal (non-peak summer or non-holiday) times. Holiday periods (Thanksgiving week, weeks surrounding Christmas & New Years) require a 4 night minimum and the peak summer season is a 5 night minimum to pre-reserve. In the peak summer months we will offer shorter (3-4night) reservations closer to the time period within the season if there are any openings. Please call us for short stay pricing options. 

How it works is at checkout you can choose our discounted 100-500 mile packs for $39-$79 depending on the rental. If renter traveled more than estimated mileage then Renter is responsible for additional extra mileage charges based on rental contract rates. Mile packs are non-refundable.

If renter plans on towing anything or using any hitch mounted rack with the motorhome, the renter must contact the Rental department prior to picking up the RV to make arrangements and have the hitch lock removed. Renter must bring their hitch-mounted rack with them or hitch lock will not be removed. If towing, an additional fee of $49.00 plus $0.19/mile for total miles driven will be added. 

MOTORHOME PREP FEE $225*

*RV Prep, RV Starter Kit, GermPro Disinfect & RV Orientation. Exterior Wash & Propane Refill on return. 

This packaged fee gives you the RV exceptionally clean and sanitized/disinfected and a RV starter kit (enough for 5 nights of travel). See supply list question for details in the “Before” section of this FAQ. The fee also covers your propane usage up to the supplied amount in the tank. The Propane tank will be at least 33% full for your trip. 100% full is usually enough for a 2-4 week trip during the summer months. You do not need to refill the propane tank upon return. It also covers a basic exterior wash of 1 hour upon return. See the “After” section of this FAQ for more details on your cleaning requirements for return.

CAMPERVAN PREP FEE $99.00*

*Unit will be professionally vapor disinfected by a Certified Germpro Specialist. If rental returns needing more than 1 hour to wash & vacuum, we will add an additional cleaning fee of $75 an hour.

This packaged fee gives you the campervan exceptionally clean and sanitized/disinfected. See supply list question for details in the “Before” section of this FAQ. See the “After” section of this FAQ for more details on your cleaning requirements for return.

One dog under 35lbs is allowed in most our RVs. There is a $15 pet fee/day. Only one pet is allowed per RV. If your rental is returned with damage, stains, odors or excessive hair due to pets, additional charges may apply. Basically we ask that the pet be invisible upon return for both sight and smell. Many of our customers have allergic reactions to pets and we need to accommodate them as well as our Pet friendly customers. We charge $95 cleaning fees with a one hour minimum per occurrence if needed. A $300 fee will be added if the Pet was not disclosed. Any excess fees will be deducted from the credit card on file and or security/damage deposit. During the check out process of the reservation you will be notified if the RV is pet friendly or not. 

All our motorhomes come with TVs and DVD Players. Please see the vehicle description for exact details or contact us for the specifics of the vehicle your are interested in reserving. Please note that our TVs will operate will driving down the road.

Your final contract will have a copy of the full Terms and Conditions of your rental. You can also view here on the FAQ under Rental Terms Section. Your confirmation email will also have the complete Terms available for you to download and eSign to lock in your reservation. Please reach out to us if you have any question regarding your rental or details in the contract. We are here to help. 

You do not need a special license in Washington State to rent any RVs that we have in our fleet.

NO Smoking is allowed inside the rental. If the RV is returned and smells of cigarette smoke, Marijuana, camp smoke, fish smells or any other foul odors, the Lessee will be subject to the cost of steam cleaning the carpet and upholstery in the entire unit along with ozone odor removal fee. (A $500.00 ozone and steam-cleaning fee will apply). Customer will be responsible for the cost of new carpet and upholstery in the entire unit if the ozone and steam cleaning does not remove all the pet or smoke, foul odors or there is any smoke/burn or pet damage to the inside of the unit. If we cant remedy the issue we will take to a third party and you will be responsible for the bill.

If not a propane or potential serious issue then first look up if there is a solution online which contains a wealth of general information. Also refer back to our walkthrough if you recorded it or check here on the website and or our Info section of the website. If you cannot find your answer and still need some help then call/text us for procedures so we can be efficient and get your question answered as quickly as possible. If your are trying to resolve an issue or get a questioned answered and it is after hours and your purchased 24/7 Roadside Assistance Plan, please call the Coach-Net Roadside Assistance number given to you at departure as well as emailed. 

We are still here to help and provide great service but we do sleep and are mostly available during business hours. If you need roadside assistance, please call/text the number given to you at departure and we would be happy to help out to get you back on the road asap. If you did not purchase the 24/7 Roadside Assistance plan, you are 100% responsible for roadside service, towing and roadside tire issues and the cost associate with the mobile service company to replace/change the tire. Please see Terms and Conditions for full financial responsibility disclosure of the RV while in your care. 

Your safety is our #1 priority. Call 911 if anyone is hurt and pull off to side of the road as soon as possible and only if it is safe to do so. Once you are in a safe place, document the accident or damage by taking pictures and documenting the accident.  Call us immediately to notify us of damages and then please send pictures. If RV is safe to drive and operate, you can continue on with your trip and we will take care of things when you return. It is your responsibility to determine what is safe and what is not when you are out on the road. Please fully read the Terms & Conditions section on Damages for all details including fees, charges, deductibles and your responsibility. 

1. Reservation, Rental Payment and Deposits

• Reservations: Need to be made at least 48 hours prior to the departure date. There is a 3 night minimum during Winter, Fall & Spring seasons. 4 night minimum during holiday periods and a 5 night minimum during peak summer season. Each rental night constitutes one rental day. Seasonal dates vary annually.
• Payments: You will be charged a 50% reservation down payment on your total estimated trip cost to reserve your vehicle or trailer. Balance of estimated total rental cost is due in full before 45 days before departure. If your total rental cost is below the minimum down payment, then payment in full will be taken at time of confirmed reservation. Rental costs and down payment can be paid by MasterCard, Visa, American Express and Discover, cash, cashiers check/money order, or personal check. If paying by check, the check must be received 3 weeks prior to departure date. Renter’s name must match the name on the credit card being used to pay for the rental. Renter must be present and provide credit card and picture driving identification for each verified driver at time of pick up.
• Deposits: A refundable Security/Damage deposit will be taken 3 days prior to departure. Security/Damage deposits are a minimum of $1000 for campervans & cars and a minimum $1500 for Motorhomes and can vary based on vehicle, insurance deductibles or Outdoors RV Rentals LLCs discretion. The security deposit can credit card (credit card must be in renters name). The deposit covers any damage to the rented motorhome or campervans & cars during the rental period, regardless of fault. It also covers additional charges but not limited to fuel, additional mileage, late returns, traffic violations, etc. that were not charged prior to departure. The deposit also covers costs we may incur in collecting payment from you or otherwise enforcing our rights under this contract including attorney, legal collection fees and our time ($125/hr). Security/Damage Deposit is reconciled within 7 days after return of rental unit if the unit is returned clean, fuel tanks at or above departure level, gray & black water tanks drained and NO DAMAGE. Renter is responsible for all damage done to the vehicle from the time of their departure until return and checked-in by Outdoors RV Rentals LLCs owner. Refund will be in the form of refunding the credit card used. The deposit may be held until completion of any legal or collection action.

2. Cancellation Policy

• When you make a reservation, that rental unit is now unavailable to other renters. The amount refunded when you cancel, therefore, depends on how close it is to your Departure Date. - If your Departure Date is less than 45 days away when you cancel - you’ll forfeit the full reservation cost - If your Departure Date is 45-90 days away when you cancel - you’ll forfeit your reservation deposit (50% of reservation cost) - If your Departure Date is more than 90 days away when you cancel - you’ll only forfeit a $150 administrative fee and the credit card transaction fees, we’ll refund the rest. - Regardless of Departure Date, if you cancel within 24 hours of making your reservation, you’ll receive a full refund. - If you purchase the Free Cancellation waiver at checkout you may cancel at any time & receive a full refund minus a $100 administrative fee and the credit card transaction fees, we’ll refund the rest. Please allow 7 days to process any refund. 

3. Contract Changes

• If by renter’s sole choice – Renter may change their reservation without penalty from time of reservation to 90 days prior to departure without penalty as long as total cost to change does not alter the reservation by reduction of more than 25% of total cost. If changing by more than 25% standard cancellation policy will be in effect in portion to reduction. Prevailing rental rates will apply to all rescheduled dates. Rescheduled rental dates must be within one year. If the renter cancels rescheduled dates, the renter will forfeit all rental payments and/or deposits.

4. Rental Floor Plans

• Outdoors RV Rentals LLC reserves the right to substitute a unit of equal or greater value should a reserved unit become unavailable though damage, breakdown, theft, scheduling or any circumstances beyond our control. Should a suitable substitute of equal or greater value not be available, our liability is strictly limited to the refunding of applicant’s reservation deposit. Substitutions of equal or greater value are at no additional cost to renter. Should a lesser value floor plan be the only choice (by renter’s choice or Outdoors RV Rentals LLCs availability), our liability will be limited to a refund of the price difference between the unit paid for and unit offered.

5. Reservation and signing

• The person named on the Reservation and the Final Contract must have a valid major credit card in their name, present it and their identification and is the only person authorized to sign the rental agreement. If additional verified drivers have been approved and are listed on the rental contract they may drive the RV, motorhome or trailer off our lot but may not sign the contract.
• We reserve the right to refuse any rental application or reservation.

 1. Rental Pick Up

• Motorhome/campervans/cars pick up and departure (check out) time is 3pm-4pm Monday – Friday, based on vehicle readiness. No departures on Saturday and Sunday without prior approval from Outdoors RV Rentals LLC Owner and subject to additional Saturday and Sunday fees. The following will be observed and no rentals departures will be accepted on the holidays – New Years Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
• Please request your desired time during the reservation process. Plan for up to 15-60 minutes depending on the rental for your departure walkthrough. If you would like an earlier time (10am – 2pm), it may be available, but not guaranteed as your RV maybe out on rent the night before your departure day. Fee for early departure time, if approved available, is $50 for campervans & cars and $100 for motorhomes. We will confirm all departure appointments 1 week prior to your date and add the $50-$100 Fee to your reservation if applicable and early time is available.
• We reserve the right not to assign early departure times, even if available one week out, to make the RV available for rent for the prior days to your departure and rental period. We operated more like a hotel, not a car rental agency.
• If you arrive after 3pm for pickup we will charge a $75/hr. after hour pickup fee and added to your invoice. If not picked up by 5pm without contacting us your reservation will be cancelled and no refund will be provided. If you contact us the night before your pickup date you will need to reschedule your pickup appointment to the next operating  business day and a $150 fee will be imposed and added to your invoice. We offer no refunds for rescheduled missed days on your rental agreement.

2. Rental Return

• Motorhome/trailer return time (Check-in) is 9am-10am (Monday – Friday). No returns on Saturday and Sunday without prior approval from Outdoors RV Rentals LLCs owner and subject to additional Saturday and Sunday fees. The following days will be observed and no rental returns will be accepted on the holidays and weekends of – New Years Day, President’s Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day
• Please request your desired time during the reservation process. Plan for up to 15-30 mins for your check-in. If you would like a late time (12noon – 3pm), it may be available, but not guaranteed as your RV maybe rented back out that same day. Fee for a late return time, if approved and available, is $50 for campervans & cars and $100 for motorhomes. We will confirm all return appointments 1 week prior to your date and add the $50-$100 Fee to your reservation if applicable and late time is approved and available.
• We reserve the right not to assign late return times, even if available one week out, to make the RV available for rent for the next days after your return and rental period. Please remember that other guests maybe waiting for the vehicle. We operated more like a hotel, not a car rental agency.
• There are absolutely no refunds for early returns. The vehicle remains the responsibility of the renter until an authorized Outdoors RV Rental LLCs representative has checked the vehicle in.
• The vehicle must be returned clean inside as received and the fuel level must be at or above departure level plus the exterior not requiring over 30 minutes to perform a quick wash. If the RV interior is not returned clean and/or at fuel level below departure level and/or the exterior extremely dirty, a $75-$95 per hour cleaning fee & supplies costs will be charged and the fuel will be refilled at a price of $5.25 per gallon of fuel plus a $35 service fee along with a credit card transaction fee.. We bill fuel at ¼ tank increments. The Renter must drop off the rental vehicle him or herself.
• You must return the RV on the date and time specified in the rental contract. Failure to return on time will incur a $50/hr. fee for campervans and cars and a $75/hr. for motorhomes. Late fees starting at 11am on return day. If not returned by 3pm, an additional full night will be charge. If the late return effects another guest’s departure on the same day, an additional fee of up to the next guests full trip reservation amount will be charged to compensate the guest that had a same day departure reservation that got delayed or where we had to cancel their reservation.

3. Fuel Use

• No warranties are made regarding fuel tank capacity or fuel mileage.
• All gasoline, or propane refueling during the trip is at Renters expense.
• Upon return fuel (gas or diesel) must be at or above departure level.
• Propane tank level upon return can be at any level with no additional costs. Your propane tank will be at least 1/3 upon departure.

4. Maintenance and Breakdown Terms

• Renter is responsible for checking the engine oil, fluids, tire pressure and coolant levels at each refueling. Tires can be visually inspected and touched by hand to see if one tire is hotter than the others to indicate a potential problem and some rentals may require a visit to a tire center/service station to check the tire pressure as this is at the renters expense. Renter is responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal on road maintenance.
• In the event the motor home is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to the customer is limited to refund of nightly rate or portion thereof.
• Automotive air conditioning, Forced air furnace, Microwave oven, Appliances, Stoves, Ovens, Generator, Refrigerator, House water pump, Aux batteries (defects only), 110v A/C, water heater, toilet, and shower malfunctions are not considered breakdowns and no refund of nightly rates are available for repair to these items. However should any of the items listed fail to operate; an allowance of $10 per day/per item up to maximum of $70 per item will be reimbursed to the renter. The allowance is limited to $300 per vehicle.
• All other items are not covered. These include but not limited to automotive cruise control, interior lights, TVs, DVDs, any audio systems, electric bed or sofas and exterior showers.
• Customer agrees to obtain prior authorization from Outdoors RV Rentals LLC for all repairs to the motor home, or the renter will be fully liable for all these expenses, and all damages that may result from improper repair or replacements.
• Renter is responsible to change the engine oil and filters if specified by rental agreement in writing or traveling beyond the estimated mileage of the rental contract if the odometer of the vehicle surpasses the maintenance needed mileage sticker on the window of the RV and pointed out during the departure walk through. Renter must provide Outdoors RV Rentals LLC with the oil change receipts upon their return. Rental must call Outdoors RV Rentals LLC and notify of pending maintenance required before performing service.
• Outdoors RV Rentals LLC is not liable for Renter’s expenses due to unforeseen breakdowns beyond Outdoors RV Rentals LLC control.

 1. Smoking Policy

• There is a strict No Smoking policy in all of the vehicles. If your rental is returned with any kind of smoke odor, including campfire smoke, an automatic $500 cleaning fee (at minimum) will be taken from Security/damage deposit.

2. Towing or using the hitch

• Towing behind the rented Motorhome is available on certain units only. Towing is not permitted behind any trailer. All RVs will have a hitch lock attached to the hitch receptacle. Tampering of hitch lock will void this contract and Renter will be responsible for all ensuing charges including possible confiscation of RV and all applicable fees and contract charges. If towing is allowed, you must call Outdoors RV Rentals LLC to discuss your towing plans.
• When towing, total gross tow weight must be approved by Outdoors RV Rentals and subject to $49 fee to rental contract and additional $0.19/mile on total trip. Outdoors RV Rentals LLC reserves the right to refuse the ability to tow or may requests that Renter bring in their tow rig for approval and weight verification.
• Approval to tow is solely at the discretion of authorized employee of Outdoors RV Rentals LLC.
• If renter plans on using any hitch mounted rack with the RV Rental, the renter must contact Outdoors RV Rentals prior to picking up the RV to make arrangements and have the hitch lock removed. Renter must bring their hitch-mounted rack with them or hitch lock will not be removed.

3. Restricted Use and No Travel Zones

• Travel to Canada and Mexico is strictly prohibited.
• Traveling to Burning Man is strictly prohibited. Any person’s not disclosing Burning Man travel destination will be held liable for 3 times nightly rates, $75/ft of length of motorhome for cleaning fees, and subject to additional non-disclosure fee of $2000. All vehicles being rented out for travel during the Burning Man Festival times will need to sign Burning Man disclosure affidavit before departure. This affidavit will give Outdoors RV Rentals LLC full rights to use the vehicles satellite controlled GPS system to deactivate the RV and disable the engine when within 100 miles of the Burning Man travel zone.
• Travel is not recommended in the summer months in the desert areas (i.e. Death Valley) or in temperatures above 105° due to overheating, which may cause tire damage, tire failure, engine failure, generator failure and other problems. If a problem occurs, you will be responsible to pay for any damage caused.
• Any gatherings or events, which could pose a danger or damage to the motorhome or Renter.
• Travel on Non-Public roads, unpaved or dirt roads and off-road areas are prohibited and may result if insurance coverage being voided.
• If you are traveling to an elevation of 5000 feet or more you may encounter troubles with the operation of the generator or propane refrigerator systems. If this occurs, we suggest you hook up to 110 volts to operate the 110-volt appliances. If the generator malfunctions due to elevation, please do not use or try to adjust the generator. No compensation will be made for generator/refrigerator malfunctions if traveling above 5,000 ft.
• During the winter months we do not recommend that you travel to or through snow areas, use snow chains, or travel where the weather is below freezing. Tire chains can damage tires if not properly installed and the holding tanks may freeze and burst. The renter will be responsible to pay for any damages incurred.

4. Use Violations

• The following uses of this vehicle are prohibited and constitute a breach of the Rental Contract’s terms
  • Operation of the vehicle to transport more persons than the Vehicle has seat belts.
  • Operation of the vehicle to transport children without a federally approved child safety restraint or booster seat as required by state law.
  • Do not attempt to access the roof or use the ladder. Any evidence of use of roof or access to roof will result in full forfeiture of Security Deposit in addition to any damage incurred. This is for your safety.
  • Operation of the motorhome for use associated with any illegal or unsafe purpose or for use in transporting of any illegal substance.
  • Any drugs or firearms found in the vehicle will be removed by an appropriate Law enforcement officer.
  • Operation of the vehicle by anyone who is not an Authorized Driver, by anyone not licensed to drive, by anyone whose driving license is suspended, or by anyone whose driving license is restricted because of past traffic law violations.
  • Operation of the vehicle by Renter or anyone else under the influence of alcohol, prescription or non-prescription drugs.
  • Operation of the vehicle by anyone who obtained the vehicle, or extended the rental period by giving us false, fraudulent or misleading information.
  • Operation of the vehicle in furtherance of any illegal purpose, or under any circumstances that could be properly charged as a crime other than minor traffic violations.
  • Operation of the vehicle in any race or speed contest.
  • Operation of the vehicle to teach anyone to drive.
  • Operation of the vehicle outside the United States (except to Canada pursuant to pre-authorization, in writing, from Outdoors RV Rentals LLC.
  • Operation of the vehicle when the odometer has been tampered with or disconnected.
  • Operation of the vehicle when the vehicle’s fluid levels are low, or it is otherwise reasonable to expect the Renter to know that further operation of the Vehicle would damage it.
  • Operation of the vehicle to commit a willful, wanton, reckless or negligent act with the vehicle.
  • Renter acknowledges that they forfeit their Security Deposit if any violation of Use and Restrictions (section C) is found.

 1. Prep Fee

• All vehicles have a mandatory Prep  fee. This fee includes vehicle prep and your walk through, basic exterior cleaning upon return, and a starter pack of RV Toilet Paper & Septic Chemicals. Also included is propane use. Tanks will be at 1/3 or greater upon departure for your use. Fee varies per motorhome between $99 for campervans & cars to $225 for motorhomes.

2. Septic Fee

• All vehicles must be have gray and black tanks completely dumped and drained before returning to Outdoors RV Rentals unless previously arranged for us to do this for you. The dump fee is $175.00 if the RV is returned full and not disclosed. Prepayment of dump fee is $125.00

3. Mileage Charges

•  When you make your booking, you can choose our discounted 100-500 mile packs for $39-$79 depending on the rental. If renter traveled more than estimated mileage then Renter is responsible for additional extra mileage charges based on rental contract rates. Mile packs are non-refundable.
• If towing, an additional $0.19/mile for total miles driven will be added. Please consult with Outdoors RV Rentals about requesting to tow and additional mileage fees.

4. Generator Fees

• 1 hour included for every night booked and paid for at full price. $3.50 per hour thereafter.

5. Pet Policy & Fees

• One dog under 35lbs is allowed in most our RVs. There is a $15 pet fee/day. Only one pet is allowed per RV.
• If your rental is returned with damage, stains, odors or excessive hair due to pets, additional cleaning charges will apply. Additional cleaning fee is $95/hr. with a one-hour minimum per occurrence if needed.
• A $300 fee will be automatically be added if the Pet was not disclosed.
• Any additional Pet fees may be deducted from credit card on file and or security/damage deposit.

6. Additional Cleaning Fees

• You are required to return the rental in a clean, broom swept condition. All counters, sinks and refrigerator should be wiped down clean and residue free. Renter should remove all food, trash and personal belongings. Your Prep fee provides for basic exterior wash of the RV upon return.
• If the motorhome is returned and requires additional time necessary beyond normal expectations to clean, and at Outdoors RV Rentals LLC’s sole discretion, we may charge an additional basic cleaning fee of $75-$95/hr. needed to return the RV rental back to same condition as renter received upon departure.

 7. Other Fees

• Other fees may occur and be describe in other sections of the Rental Terms or Rental Contract, Rules of the Road,  Conditions of Return: Get Your Security Deposit Back.

1. Responsibility for Damage or Loss

• Renter is responsible for all damage or loss to the vehicle whether at fault or not.
• At Outdoors RV Rental LLC’s sole discretion, Renter is also responsible for loss of use if applicable while vehicle is being repaired for damages and for Diminution of the vehicle’s value caused by damage. The diminution value charge is 2% of the stated value of the RV Rental. Stated value can be sent upon request.
• Renter is responsible for any Vandalism of the motorhome in any form if a proper Police Report was not taken and sent to Outdoors RV Rental LLC.
• Renter must report all accidents and/or damage involving the vehicle to us within 6 hours of the occurrence.
• Renter agrees to pay any damages from accidents from credit sources, payment types or deposits used in this contract, and assume all responsibility to submit accident reports and claims to the proper authorities.
• Renter is responsible for all damage below the bumper and above the windshield, as this may not be covered by insurance.
• Renter is responsible for all missing equipment.
• Renter is also responsible for Loss of Use for return of motorhome by Renter past contract return date/time that results in loss of use with another guest and any other action by the Renter that causes the motorhome unavailable for use. Loss of Use, which shall be measured by multiplying the daily rental rate noted on this Agreement either by the actual or estimated number of days from the date the Vehicle is damaged until it is replaced or repaired, which you agree represents a reasonable estimate of Loss of Use damages and not a penalty. The estimated number of days of Loss of Use shall be calculated as follows (assuming that all Loss of Use begins on a Monday and that 1 repair day is equal to 4 labor hours): the total number of labor hours in the repair estimate divided by 4 hours to determine the number of repair days, plus 2 weekend days for every 5 repair days, plus 3 administrative days to obtain a repair estimate, deliver and retrieve the Vehicle for repairs, etc. Loss of Use shall be payable regardless of fleet utilization, whether we had other vehicles in our fleet to rent, the Vehicle would not have been used but for the damage, and regardless of whether we suffered lost profits as a result of the damage. 
• Renter is responsible for all damage to Motorhomes interior or exterior not caused by incident or accident whether Renter is aware of damage or not. Damage not caused cause by vandalism, incident or accident is the sole responsibility of the Renter.

2. Tires and Windshield

• Renter is responsible for all damage or loss caused by tire blowouts, punctures or other road damage. Excluded are damages caused by loss, which occurs in a collision, or comprehensive loss.
• On road tire failure is the renter’s responsibility. Renter is responsible to replace damaged tire with the same type/brand/size/grade of tire.
• For your own safety DO NOT attempt to change a tire yourself. No tire changing equipment is to be carried in the vehicle.
• If windshield is damaged in any form, the renter needs to have it properly evaluated, if ok to drive they can proceed at their sole discretion and safety.
• Renter is responsible for all windshield damage while the RV is in their possession. Any damage to the windshield will result in full replacement of the windshield for safety concerns of our next guests.
•  Outdoors RV Rentals LLC does not reimburse for tire replacement or windshield replacement.

3. Administrative fees due to damages

•   Outdoors RV Rentals LLC  administrative fee for any damage claims are as follows:
•  $0-$250 damage=$100 fee,
• $251-$500 damage=$150 fee,
• $501-$750 damage=$200 fee,
• $751-$1500 damage=$300 fee,
• $1501-$2500 damage=$400 fee 
• over $2501 damage=500 fee 

4. Insurance for Motor homes and trailers

• Renter understands that Outdoors RV Rentals LLC is not an Insurance company.
• Renter is responsible to either provide an acceptable Insurance Binder to fully insure, during the rental period, the motorhome including comprehensive, collision damage and Washington State minimums for liability insurance with a deductible for no more than $500, or purchase insurance through Wheelbase as part of Renter’s reservation process.
• Renter acknowledges that Wheelbase/Outdoorsy is a 3rd party and acts as a processor of the reservation and insurance provided.
• Outdoors RV Rentals LLC reserves the right to not to accept any Renter’s insurance binder it deems as unacceptable at Outdoors RV Rentals LLC sole discretion.
• If purchasing the insurance option through the reservation system, Renter acknowledges the damage deductible of up to $1500.
• Deductible is based on vehicle’s stated value. Outdoors RV Rentals LLC will provide the vehicles stated value and deductible and/or complete Insurance details upon request.
• If Renter is renting a towable trailer, Renter is responsible to provide proof of insurance for their tow vehicle (truck) and proof that their coverage and liability extends to the towed trailer. Renter will also need to purchase the insurance through the reservation system in order to be covered for the trailer when or if they unhitch from their tow vehicle or truck.
• No refunds will be given if the renter’s insurance company does not provide binder for coverage and renter wishes to cancel. If you have any questions on insurance, give us a ring as soon as possible and we will be happy to help you sort through this important and necessary part of renting.
• Insurance purchased through the reservation process does not cover vandalism unless accompanied by a Police report.

5. Parking/Traffic/Toll Violations

• Renter is responsible for reporting and payment of all parking/traffic/toll violations at rental return. Please notify us of all violations.
• Renter is authorizing Outdoors RV Rentals LLC to use credit sources, payment types or deposits used in this contract for such violation payments plus a $50/violation processing fee.

6. Renter’s Age and Driving Requirements

• Renter and all approved additional drivers must be of at least 25 yrs. of age and pass a basic background and DMV check.
• If Renter and drivers are of International origin, they must also possess a valid Passport, country of origin driver’s license and posses during the reservation period a valid International Driver’s Permit of their country if origin driver’s license is not stated in English.

1. Indemnity

• Renter agrees to indemnify us, defend us, and hold us harmless from all claims, liability, costs and attorneys’ fees incurred by us resulting from and arising out of, this rental and your use of the vehicle.

2. Warranty

• Outdoors RV Rentals LLC makes no warranties, express, implied, or apparent, regarding the vehicle, and no warranty that the vehicle is fit for a particular purpose.

3. Renter’s Personal Property

• Renter releases Outdoors RV Rentals LLC, it’s agents and employees from all claims for loss of, or damage to, your personal property or that of any other person, that we received, handed or stored, or that was left or carried in or on the vehicle or in our offices, whether or not the loss or damage was caused by our negligence or was otherwise our responsibility. Includes vehicles parked on our premises.

4. Failure to Return

• Renter agrees to pay all expenses we incur in locating and recovering the vehicle if Renter fails to return it or if we elect to repossess it under the terms of this contract. Including all costs, pre- and post-judgment attorney’s fees, we incur in collecting payment from you or otherwise enforcing our rights under this contract,
• $500, plus $5 per mile for every mile between the renting location and the place where the motor home is returned or abandoned, plus any additional recovery expenses we incur.

5. Payment Auto Draft

• Renter understands and authorizes any payments owed to be auto-drafted from the payment method Renter has provided. This includes extra charges, damages, and insurance deductibles.

6. Modifications

• No part of these Rental Terms or Rental Contract can be waived or modified except in writing with authorized signatures from Outdoors RV Rentals LLC owner.
• If any provision of this Rental Contract is deemed not to apply, is illegal, or is against public policy, the remainder of the Rental Contract’s provisions shall retain their full force and effect.