RV Trip Insurance

Even the best-planned trips can be impacted by an unexpected event or unplanned interruption, illness, traffic accidents, medical emergency, adverse weather, natural disasters, and more. Trip insurance allows your renter to recoup the investment they made in their trip if they meet the terms and conditions outlined in the plan.

By selecting our trip insurance, the renters could be reimbursed 100% of the prepaid RV rental booking cost in the event they had to cancel due to a covered event, rather than $0 as they would if they'd selected a vehicle with a strict cancellation policy.

Some trip insurance coverages include: Trip Cancellation, Trip Interruption, and Medical Evacuation/Repatriation.

Events that apply to Trip Cancellation and Trip Interruption include:

• Documented traffic accident
• Worsening of pre-existing medical conditions while on the trip (if time sensitive purchase requirements are met)
• Sickness, accidental injury; or loss of life of renter, travel companion, or service animal while on the trip
• Mandatory evacuations resulting in the renters inability to access their destination due to a natural disaster
• Inclement weather resulting in road closures that prevent the renter from reach their destination

(please refer to the purchased plan for specific terms and conditions)

Much like stumbling upon a bear in the wild, you never know when a medical emergency will present itself. Covered expenses include:

• Emergency transportation to the nearest suitable medical facility if the renter incurs an injury or sickness that is acute, severe, or life-threatening (and adequate medical treatment is not available in their immediate area)
• Evacuation expenses to return home following a covered Emergency Medical Evacuation or covered Injury/Sickness
• Expenses for one person of the renter's choice to visit them if they are traveling alone and hospitalized for more than 7 days

Trip insurance can help provide coverage for the renters and their travel party in the event of an unforeseen covered circumstance adversely impacting their travel arrangements. The travel protection plan also comes with a 10-day free look period:

• Renter's can take 10 days to review the plan and decide if it's right for them
• If they wish to cancel the plan within 10 days of purchase, they can do so and receive a full refund of the plan cost if they have not incurred a loss, departed on the trip, or filed a claim
• Renter's pay for the full cost of the plan when the reservation is confirmed

Anticipating the unexpected and covering it with travel insurance can help protect renters along with traveling companions from surprise expenses.

If customers have specific questions regarding covered events, they may contact IMG directly at 1-866-243-7524
Customers can begin the claims process by filling out the Trip Cancellation/Trip Interruption claim form found in the IMG Claims Center
Once completed, claimants may submit it, along with their supporting documentation, to the following address:
IMG iTravel Insured Claims
P.O. Box 3231
Farmington Hills, MI 48333-3231
OR email to: iTravelClaims@imglobal.com